Your Benefit – just click and explore!

Increase in direct bookings

Through the implementation of our tool, guests will be able to book your hotel review-checked through your booking system directly and won’t be redirected to booking platforms. Guests now simply have to click the “Booking-Button” in our quality certificate and this will safe you, as a hotel, commission fees with every single booking.

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Guests will stay longer on your website

Hotelnavigator increases the average time potential guests stay on your hotel website, through its individual service offers (in average, 20% of website visitors click on our quality certificate to see guest evaluations - all while they are still logged in, on your website) (Source: Hotelnavigator Research Study, June 2011)

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Decrease in commission fees

By the additional direct bookings generated through our tool, you won`t have to pay any commission fees to Hotelnavigator or any other booking platform. Therefore you as the hotel will save a lot of money; commission rates billed by online booking portals nowadays can be as high as 25%.

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Time/Money Saving

Additionally to the monetary added value our tool generates for you, there will also be a time saving advantage since you as a hotel don`t have to delegate your employees to check each individual booking platforms for new guest reviews.

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Create your own evaluations

We will create a personalized questionnaire for your hotel, which can be easily integrated and will act as a new source for guest reviews on top of the already existing reviews in the booking platforms. Furthermore, with the integration of our automatic Email distribution tool, we found a way for you to dispatch the questionnaire fast and easy.

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Daily updates

Our Hotelnavigator certificate updates every day and guarantees through this an absolute accurate and up to date standard.

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Creation of built-in booking system

If your hotel website does not offer a built-in booking system, we can implement that for you and therefore your commission rates will decrease even more. Of course after the implementation of this tool, you will have the opportunity to manually update this tool with room vacancies and other information you want to display.

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Internal Quality Management

The Hotelnavigator also can be used as an excellent tool to monitor the quality of your hotel. We provide you with a Cockpit Report on a regular basis, which evaluates strengths and weaknesses based on guest reviews. This will help you tremendously to identify opportunities and threats, which will also be laid out for you, by our professional team in the report.

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Individual Customer Integration

Our certificate can be individually integrated in your existing website in terms of color, placement, transparency and shape.

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Objective Review

Our quality certificate provides an objective and clear structured way to increase transparency for your guests. Furthermore our certificate generates the maximum trustworthy overview overall, since it does not just reflect a small proportion of customer reviews, but all the reviews from the major review-portals on a daily basis.

If you also want to communicate your quality to the Facebook community through your own personalized Fanpage, we can create one for you, or just implement the quality certificate on your already existing page through our Facebook-Interface.

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Comment Function

Hotelnavigator allows the hotelier to manually commentate each new guest review which creates an interaction with guests and ensures the fast and accurate response to existing challenges. Make your guests your friends - today.

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