We are working with Hotelnavigator! Are you?

“Recently we visited the seminar “Revolution Internet”, where several specialist from the hotel industry, addressed important questions about internet marketing. Hotelnavigator was one of the main subjects and we quickly became fond of this tool. Since I am completely convinced by Hotelnavigator, we recommended this seminar to our members and up to now received very positive feedback. Many of our members now use the Hotelnavigator successfully.”

Gerhard Schwabe, General Manager, DEHOGA Sachsen - RV Dresden e.V.

"Hotelnavigator presents us with the unique opportunity to showcase all our Guest reviews in an efficient way. This very transparent handling of Guest reviews found the highest approval of our Guests. Furthermore we recently received tremendous positive feedback for our new transparent and positive display of those reviews. The only tool which even surpassed the Hotelnavigator in expectations was the Individual-Online-Questionnaire, which also contributes to the overall score of the Quality-Seal. This amazing tool achieved a stunning 25% response rate which we would have never achieved through our old and standard Paper Questionnaires."

Martin Kirsch, Director Romantik Hotel Linslerhof

„Absolute recommendable! Our main goal was to find an individual and professional solution for collecting online guest reviews. Of course there are other firms which provide a similar service, but Hotelnavigator was able to win us for them due to their flexibility concerning our layout designs and we also believe that Hotelnavigator is the most sophisticated tool on the market. Many thanks to the complete Hotelnavigator team for a very professional teamwork”.

David Wagner, Hotel director, Hotel Villa Toskana& Hotel Villa Medici

“Hotelnavigator is a complete and competent support in the area of Guest Service Solutions. Outstanding for us is the Cockpit-Report, which offers a complete expert review on quality aspects of all hotel services. It does not just reflect the customer reviews in a given time period perfectly, but also contains an in-depth recommendations. My compliments from all of us for this amazing idea.”

Helmut Kreitmayer, Guest Relations Service, COLUMBIA Hotels & Resorts

“Hotelnavigator presents us and our guests with the unique opportunity to directly view guest reviews on our website. We use this product as a monitoring tool for online reviews but also to strengthen the trust our customer lay in us. Added value is generated through transparency, and increase in credibility and eventually in an increase in sales.”

Tina Bauermeister, Manager E-Commerce & Distribution, Althoff Hotel & Gourmet Collection &Ameron Hotel Collection

“Hotelnavigator is a sophisticated and innovative Marketing-Tool, which definitely offers a significant added value for hoteliers and guests.”

Prof. Dr. Gerhard Riegl, University Augsburg, Fakulty for Economics

„Ever since our cooperation with Hotelnavigator there was a positive evaluation in our review-portal. In matters of competence, service and manners, we gladly give Hotelnavigator top grades. We wish for an ongoing cooperation on the exact same level and can happily recommend all services, Hotelnavigator has to offer.” 

Ulrike Hornig, Director, Hotel Viva Creativo

Hotelnavigator is the consistent further development of already existing quality seals in the market. Based on the broader sample size of customer reviews and a more diversified approach to collect reviews, customer generate more trust for this tool. Furthermore for the hotelier, the Cockpit-Report offers a sheer endless source of possibilities to improve customer satisfaction and customer expectations, which will consequently lead to a drastic improvement in quality.

Prof. Dr. Klaus Weiermair, em., Leopold-Franzens-Universität Innsbruck and York University Schulich School of Business, Toronto

“Hotelnavigator gives us the opportunity to access a well-structured overview over all our guest reviews, all the time. This amazing tool, which is also very easy in daily handling, saved us unbelievable much time already.”

Maria Hauser,Direktorin Marketing & PR, Wellness & Bio Hotel Stanglwirt